Membership & Business Services

To sign up, just decide which plan is best for you and then send an email or text message to support@justinericrepair.com or 408-351-1234. A technician will reach out to you to complete the enrollment.

Home User Annual

$250

Direct access to a technician Includes service for one computer but more can be added for $125 each

Business Basic Annual

$500

For business that want a SLA but does not require frequent support

Business Contract

Setup an appointment for site survey

Price will vary depending on the services you need

• Direct access by phone, text, or email to a technician

• Guaranteed response within 24 hours, but often much quicker (Mon - Thurs from 9am - 5pm)

• Antivirus & Hardware Monitoring

• Remote & Onsite Appointments

• No travel fees for Onsite Appointments & Pickup/Deliveries*

• Includes two hours of service. The cost for additional services, once the two included hours have been used, are billed at our hourly rate of $80 or on a per project basis for which an estimate will be provided.

• Direct access by phone, text, or email to a technician

• Guaranteed response within 24 hours, but often much quicker (Mon - Thurs from 9am - 5pm)

• 5 Block Hours of Services Per Year

• No travel fees for Onsite Appointment & Pickup/Deliveries*

• Remote & Onsite Appointment

• Hourly Business Rate of $140 after Block Hours are consumed

• Direct access by phone, text, or email to a technician

• Guaranteed response within 4 hours (Mon - Fri from 9am - 5pm)

• Customizable Block Hours

• No Travel Fees for Onsite Appointment & Pickup/Deliveries*

• Remote & Onsite Appointment

• Customizable plan for AV & HW Monitoring & Backup Solutions

• Free Pickup & Deliveries only applies within 15 miles of our office

• Additional computers can be added to the Home User plan for $125 each. This will put the antivirus, hardware monitoring, and tune-up on the additional computer. The remote support app for additional computers is no extra charge.